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Dental health

What counts as a dental emergency?

Published

Not every dental problem needs same-day care, but some do. This is general information and does not replace an assessment — if you are unsure, call the practice on (02) 6274 0404 and describe what is happening.

Call for an urgent appointment

  • Severe or worsening toothache, especially if it keeps you awake
  • A knocked-out or displaced adult tooth — this is time critical
  • A broken tooth with sharp edges, bleeding or exposed nerve
  • Swelling in the gum or face
  • Bleeding that will not stop after an extraction

Go to a hospital emergency department or call 000

  • Facial swelling affecting your eye, or spreading under the jaw or into the neck
  • Difficulty breathing or swallowing
  • Fever with facial swelling
  • Significant facial trauma or a suspected jaw fracture

Usually can wait for a normal appointment

  • A small painless chip
  • Mild, occasional sensitivity to cold
  • A lost filling with no pain
  • A loose crown that is not causing discomfort

If an adult tooth is knocked out

  • Hold it by the crown, not the root.
  • If it is dirty, rinse briefly in milk or saline — do not scrub it.
  • Reinsert it into the socket if you can, and bite gently on a clean cloth.
  • If you cannot, store it in milk (not water) and seek care immediately.
  • Do not attempt to reinsert a baby tooth.

General information only, current at the time of publication. It isn't a diagnosis or personal advice — please speak with a registered dental practitioner about your own situation. Scheme rules and health fund cover change; confirm current details with the relevant provider.

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